One of Zermatt’s leading hotels, the unique Hotel Alex enjoys a superb central location Furnished to a high standard, this hotel ticks all the boxes for a memorable stay in Switzerland, combining the modern and traditional for a luxurious ‘boutique’ feel. Family-run for over 50 years, the hotel receives consistently good feedback for its gourmet cuisine, excellent facilities and high level of service..
Wellness & relaxation
After a day of exploring the slopes of Zermatt, take a moment to unwind in the wellness area. Have a dip in the pool, soothe your aches and pains in the sauna or steam-room, and have a rest in the solarium. For the ultimate treat, book a massage or treatment with the spa team. If you want to keep your fitness levels up, there is also a fitness room with a range of equipment and a sports court - have a game of badminton or tennis at the extensive indoor courts.
Additional facilities
With a convenient location in Zermatt, you are close to the ski lifts, bars and restaurants - you can easily get on the mountain each day, or visit the attractions around resort and enjoy a drink or two at the end of the day.
There are some lovely areas in the hotel to socialise with friends and families including the Alex Bar, enjoy a specially crafted cocktail or sit back and relax in the themed alcoves including the ‘Highlander’ or the ‘Scottish Corner’.
The Alex Grill is known for it's delicious à la carte menu often featuring innovative dishes from the Valais region. The a la carte menu is not included for guests on half board, however if you want to treat yourself to a special meal, it's well worth a visit.
The cosy Le Jardin restaurant is open daily for lunch, the menu features selected dishes from Chef Frédéric Fischer including a range of local meats and cheeses, soups and salads. Pay locally.
This property caters for the following special dietary requirements
Special diets are available on a request basis. Catering for dietary allergies will need to be checked before booking. Allergies and intolerances not listed above cannot be catered for. All allergies and intolerances, even if listed above, are subject to confirmation by the accommodation. If one member of your party has multiple dietary requirements, these are subject to confirmation by the accommodation.
Board basis available: Half Board
Classic bedrooms are around 22-26m² and sleep two people, with north facing views. South facing bedrooms are on request, please give our Reservations team a call to book.
Deluxe bedrooms are around 31m² sleeping two people. These bedrooms have a double bed, seating area and balcony with north facing views. South facing Bedrooms are on request, please give our Reservations team a call to book.
Junior suites offer the most space at around 40m². These north facing rooms can sleep up to three (additional single bed or sofa bed) and have a balcony and fireplace.
Small single rooms are around 15-21m², sleeping one person.
Bedroom facilities
Accessibility
The Hotel Alex is not suitable for disabled guests due to the property being on an incline with steps up to reception area and a number of steps throughout the hotel. Please give our Reservations team a call if you would like further information on this property.
Additional information
Local Fees and Taxes
Depart on: Saturdays, flexible durations are also available.
Fly into: Geneva or Zurich
Geneva transfer time: approx. 3 hours by coach or 3 hours 30 minutes by train
Zurich transfer time: approx. 3 hours 30 mins by train
Flights to Geneva and Zurich depart on Saturdays between 06 December 2025 and 11 April 2026.
Transfer time:
As Zermatt is a car-free resort, the coach will bring you as far as Täsch where you will take a 12 minute shuttle train to the village.
Transfers for Zermatt are either coach or train, depending on your arrival airport, flight times, and day of travel. Please see the below tab for further information.
Private transfers and self drive are available. Please call to book.
We offer a 7 night rail holiday to Zermatt, available to book online.
The journey departs from and returns to London St Pancras on Saturdays.
Trains are from London St Pancras to Zermatt via Paris, Lausanne and Visp.
Your resort Destination Expert will arrange any necessary transport from Zermatt station to your hotel.
Please refer to the dropdown below for provisional train times.
We rate all of our accommodation based on their facilities, service level, character and customer feedback. Our ratings may vary from the official rating.
The Zermatt ski area forms one of the highest and most scenic ski domains in the Alps, linking Zermatt with the Italian resort of Cervinia and Valtournenche. Known for its reliable snow conditions and iconic views of the Matterhorn, it offers an extensive, cross-border skiing experience suitable for all levels.
Even without its iconic Matterhorn, Zermatt would surely be one of the world’s top ski resorts. It has an excellent ski area at high-altitude, and the breath taking views of Europe’s most famous peak add an unbeatable and unique crowning glory. The village is car-free apart from electric cars and horse-drawn carriages. A regular free e-bus route runs between the railway station and the cable cars, making it easy to get on and off of the slopes each day. Just off the bustling Bahnhofstrasse you'll find quaint little streets, elegant boutiques, cosy bars and mouth-watering chocolate shops.
With direct access to the slopes in either direction from the village centre - you'll be on the mountain in no time! Travel via cable car, funicular or the famous Gornergrat mountain railway, which takes you on a spectacular ride up to 3089 metres, where you'll have the best views of the Gorner glacier. To reach the Matterhorn Glacier Paradise, take the final stage of the 3S Gondola to Europe's highest mountain station at Klein Matterhorn 3883 metres. From the top, you can choose to ski over to Zermatt’s Italian neighbour, Cervinia, for the day on the International lift pass. If you're up for a challenge take on the Matterhorn Ski Safari - attempt to cover 10,000 – 12,000 metres of altitude without skiing the same slope or taking the same lift twice.
The new Matterhorn Alpine Crossing which opened in 2023, completes the continuous cable car link between Switzerland and Italy making it possible for non-skiers to travel between the two countries, as well as skiers in the winter.
Zermatt, Switzerland
Zermatt, Switzerland
Zermatt, Switzerland
Zermatt, Switzerland
Zermatt, Switzerland
Zermatt, Switzerland
