Get answers to your questions about Inghams holidays

You can make a change or move your holiday to a later date up to the point that your full balance is due with no admin fee from us. Please contact your Travel Agent or call our Reservations team on 02045 388944 if you booked with us directly. You will need to cover any extra cost if the new arrangements are more expensive, or if the suppliers charge a fee for the change which we need to pass on. Supplier charges may include admin fees charged to us, as well as any costs which need to be paid by us at the time of booking to secure elements of your holiday, such as scheduled or low-cost airline flight costs, committed excursions and accommodation fees. Full balances will be due 10 weeks before departure (this may be earlier for bookings made with a Travel Agent). After this point our usual booking terms and conditions apply.

We don’t charge an admin fee for these changes, but will pass on any admin and/or re-ticketing charges from airlines and other travel providers. Some airlines and specific flights/routes may not permit flight or name changes. Changing all names on the booking will be classed as cancellation and incur the relevant cancellation fees at that point in time. Please be aware that changing a date of birth may affect the cost of the holiday or any extras that you may have pre-booked. If your title (Mr, Mrs, Miss, Mstr, Ms, Dr) is incorrect on the paperwork this will not affect your travel as titles do not appear on passports. If you wish for us to change your title, please call your Travel Agent or, if you have booked with us directly, call our Reservations team on 02045 388944.

We really hope that you don’t have reason to cancel your holiday arrangements with us, but if you do, we ask that you let us, or your travel agent know immediately. If you have booked directly with Inghams, please call Reservations on 02045 388944. Please note that if you have booked via a travel agency, you must cancel with them directly.

Your holiday deposit is non-refundable. If you cancel prior to the scheduled date of departure, you will be liable to pay the cancellation charges set out in the table on our Terms and Conditions section 4, bracket B. The term “total holiday cost” in the table means the total holiday cost for all persons cancelling and shown on our invoice and includes extras. Please be aware that if one member of your party wishes to cancel, this may mean that the accommodation booked is under-occupied and result in the other members of the party having to pay any additional applicable supplements or child discount changes to retain the booking. A cancellation invoice will be sent to you within 7 days.

Cancellation charges are levied in all cases, and it will be at the discretion of your individual insurer as to whether your travel policy will cover any losses in this situation.